FREQUENTY ASKED QUESTIONS
Here are the answers to the frequently asked questions.Any further questions, please feel free to contact us.rfq@hordrt.com
There are two ways to get a quote:
① Upload the drawing and details of the project on our Get a Quote page.
② Send the drawing and details of the project directly to this email: rfq@hordrt.com
Generlly, we will provide you with an accurate quotation within 24 hours once receiving your inquiry. If the quotation is delayed due to other factors, we will inform you in advance.
We guarantee to keep your design and content secure and confidential. If needed, we can sign an NDA document for you. You can send your company's NDA to us directly ( rfq@hordrt.com ), we will sign it and back to you.
We have no minimum order quantity, and we can quote base on your required batch quantity.
In order to provide you with an accurate quotation, the following information is critical for analyzing the quotation:
a. 2D/3D files
b. Quantity of parts
c. Materials and color of parts
d. Surface finish
e. Tooling life or annual usage expectation
f. Lead time
we will review it and provide you the quote as soon as possible once receiving the completed information.
HordRT can accept 3D file in STEP, STL or IGS format. 2D drawing shall be in PDF format and contain all necessary dimensional information applicable to the parts.
Please note that if there is only 2D drawing, we just can provide a rough quotation.
It depends on the structural complexity, size and special features of the parts.
For the normal parts, it can be made in 1-2 weeks with high-quality.
For the complex parts or other special features will take longer.
Basically, it takes only 2-3 days from China to America or Europe after completing the quality inspection of the first mold trial samples.
The lead times are quoted in calendar days. That is calculate from approval of the DFM and the beginning of the actual production.
Currently, we do not offer the product design services. Customer is responsible for submitting the 3D file and then we will provide a DFM report upon receiving an order.
Yes, HordRT provide export tooling. However, export tooling is much more expensive than non-export tooling .
Unless otherwise specified, all parts will be quoted according to our shared mold base(MUD).The shared mold base is belong to HordRT's property. If the customer changes idea and wants to move the tooling, it will be charged for a new standalone mold base.
For the regular production oders, our standard terms are Ex Works (EXW), which means that the customer is responsible for shipping,customs clearance and all other associated fees once the goods have left our premises.
For the express delivery, we use Delivered Duty Unpaid (DDU), which means that the customers is respondible for paying import duty when the goods arrive to the destination
HordRT provides services for various industries including: Automotive, Medical and Dental, Electronics and Semiconductors, Aerospace, Consumer Product, Hardware Startups and more.
HordRT is a professional custom mold manufacuturer, which is specializing in rapid tooling and small volume production. We can meet most manufacutring needs and designs.
Our services including : Rapid Tooling Making，Rapid Prototype Tooling，Rapid CNC Machining， Plastic Injection Molding，Compression Molding，Pressure Die Casting, Aluminum Extrusion. If you have any new project we can help, please feel free to contact us.
Yes. All the parts will be inspected during the production and before shipment by our quality control department. And we will offer the FAI report for each part.
If needed, we can also provide material certificate, COC, metal composition test report, hardness report, color inspection report etc. And finally, we will provide the final inspection reports to customer.
We take great importance of the quality of customers' parts. And HordRT is certified and compliant with ISO 9001:2015,IATF 16949:2016. In addition, we also have various types of advanced inspection, measurement and testing equipment to ensure that the products received by customers always meet and exceed their expectations.The quality control will be carried out according to the following steps:
a. Once the order is confirmed, we will provide a DFM report and review all tolerances and cosmetic specification etc, the engineer will point out any issues that may affect the quality of your parts.
b. Firstly, all incoming materials will be inspected. COA (Certificate of Analysis) of raw plastic material from our supplier would be provided.
c. After T1 samples, we will provide full dimensions inspection report.
d. During the manufacutring process, our project engineer will double check the parts in terms of size, tolerance, and appearance.
e. Provide the quality inspection report before shipment.
HordRT is an on-demand manufactuer of rapid tooling and low-volume production, which can save a lot of cost and time.The most important reason why we can save the cost and time for customers is that we have made hundreds of shared mold base (MUD).
The Shared mold base cover almost mold structure and it can match corresponding shared mold base according to different structures and sizes of products for differrent customers.
Meanwhile, our factory is equipped with a great deal of advanced injection molding machines, CNC machines and inspection equipments, etc.We have excellent in-house production capacity and refined manufacturing processes that will deliver high-quality production parts at cost-effective prices.
a.Typically, all tooling orders require 50% deposit in advance, the balance need to be paid before T1 sample is shipping.
b.The CNC machining partsrequire 100% payment before shipment.
c. Unless otherwise agreed，the amount due shall be paid by bank transfer as designated by HordRT
There are two payment methods:
a. Bank wire transfer. HordRT has accounts in Hongkong and Zhongshan, China.
b. You can also pay by credit card, but the handling fee will be higher.
- Cost-effective
- Fast Turnaround
- High Quality Assurance
- Professional Technical Team
- Hundreds of Advanced Euipments
- Good Reputation from Customers
- ISO 9001: 2015 & IATF 16949:2016 Certificated
- Provide Design for Manufacturability Analysis
- Rich Service Experience for Western customers
- On-demand Manufacturing / No Minimum Order Quantity
a. DfM provided within 24h after customer confirms the order
b. Tooling Design and Cutting Main Steel at the same time after DfM Approval
c. CNC machining cavity and core inserts; matched MUD will be checked out and send to tooling assembly workshop.
d. Auxiliary tooling components machined out and send to tooling assembly workshop
e. Tooling fitting and polishing
f. Tooling inspected by master and send to injection molding workshop to test.
g. Initial samples after engineers checked and send to dimensions inspect
Let us help you provide high quality parts in short time. Get your project started now!
